CUIT Service Desk
1 business day
Tier 2 installation, configuration, onsite and remote support for CUIT standard applications, including Microsoft Office, Exchange e-mail and calendaring, personal and shared network space and back-up services, local drive backup services using Connected backup and remote access via Citrix or VPN. We support both PC and Macintosh platforms.
Standard Service Features
Personal computer backup service is only provided to schools and departments on the Morningside campus. Backup/Restoral of local PC hard drives is available with a limit of 5 GB of data per user.
Administrative Staff: subscribers to the Alpha domain.
Faculty: Meets minimum hardware and software requirements.