Desktop Support Services
Make a Request
Please send email to firstname.lastname@example.org or call the CUIT Service Desk at 212-854-1919 to ask questions or report an issue. Customers can expect a response between 4 - 12 business hours, depending on the priority of the incident.
The CUIT Desktop Support group can provide you with a wide array of computing support for your University owned equipment, including access to directory services (Domain Access: ALPHA), Exchange server access, a core set of supported hardware and software, device imaging, application packaging, operating systems patch releases and license management for all CUIT managed Windows and Macintosh devices, and a local drive backup solution.
CUIT provides service on Monday through Friday between 9:00 a.m. and 5:00 p.m.
Please visit http://cuit.columbia.edu/desktop-support-services for more information.