Remote Access Services
Make a Request
Please send email to firstname.lastname@example.org to submit a service request for assistance.
For more information about downloading VPN, please visit: https://cuit.columbia.edu/vpn. VPN is only available to Columbia University faculty and staff.
You must have an Active Directory account (ALPHA Domain) in order to use the CUIT Citrix service. To download, please visit: http://citrix.cuit.columbia.edu.
Please send email to email@example.com or call the CUIT Service Desk at 212-854-1919 to ask questions or report an issue. Customers can expect to receive a response within 2 business days.
If you have trouble establishing a VPN connection, take a look at these solutions to common problems: http://cuit.columbia.edu/troubleshooting-your-vpn-connection
The CUIT VPN service is required when you are logging in from remote locations or insecure (unencrypted) wireless networks on campus and need to access restricted administrative applications, as well as your network file shares on campus.
Cisco VPN Client software enables you to create a secure connection, a Virtual Private Network, over the Internet and lets off-campus faculty and staff access administrative applications normally available only on campus.
A Citrix Server is used for fast remote access to all your Central files and a few selected Windows applications. You must have an Active Directory account (ALPHA Domain) in order to use the CUIT Citrix service.
These services are available 24/7.