Service Desk Support

Service Description

Reporting, triaging and troubleshooting of computing services provided by Columbia University Information Technology (CUIT).
Status: 
Active

Make a Request

Make a Request: 

Please send email to askcuit@columbia.edu to submit a service request.

Support Contact

Service Support Contact: 

Please send email to askcuit@columbia.edu or call the CUIT Service Desk at 212-854-1919 to ask questions or report an issue. Tickets submitted via email will receive a response within one business day. For a quicker response time and for all emergencies, please call 212-854-1919.

Additional Information

Additional Information: 

The CUIT Service Desk provides phone, email and self-service support for CUIT provided services. Issues not resolved by the Service Desk are escalated to Tier 2 support.