Storage and Backups

Service Description

Providing, administering and backing up enterprise computing storage space for Columbia University.
Status: 
Active

Make a Request

Make a Request: 

Please send email to askcuit@columbia.edu to submit a service request. Customers can expect a response within 1-3 days for service requests.

Support Contact

Service Support Contact: 

Please send email to askcuit@columbia.edu or call the CUIT Service Desk at 212-854-1919 to ask questions or report an issue. Customers can expect a response within 2 hours for emergencies, and with 1-3 days for normal issues.

Additional Information

Additional Information: 

The CUIT Infrastructure Services Storage Support group provides Enterprise Storage administration services in support of the IBM XIV and NetApp Storage Arrays. The CUIT Infrastructure Services Backup Support group provides Enterprise Backup administration services in support of the IBM TSM and Connected backup software.

This service is available on-site Monday through Friday 9:00 a.m. to 5:00 p.m. and on-call 24x7x365.