User Experience Design and Usability Lab
Make a Request
Please send email to email@example.com or call the CUIT Service Desk at 212-854-1919 to ask questions or report an issue. Customers can expect a response within 1-3 business days.
CUIT has a Usability Lab that people can use to obtain quantitative and qualitative data about their systems, including metrics such as whether a participant is able to complete a specific task successfully, identifying how long it takes to complete a task, and determining how satisfied a participant is with a website or product. This information can be used to determine the steps necessary to improve the user experience.