Website Support and Optimization

Service Description

Management of defects, enhancements, patching and general troubleshooting of Columbia University's websites.

Make a Request

Make a Request: 

Please send email to to submit a service request for search engine optimization or an IT security review. Customers can expect to receive a response within one business day.

Standard one time project cost and annual recurring hosting/server maintenance costs. Projects are estimated based on $125/hr. Typical website hosting is $500/yr. Larger accounts may incur a higher fee.

Support Contact

Service Support Contact: 

Please send email to or call the CUIT Service Desk at 212-854-1919 to ask questions or report an issue. Customers can expect to receive a response within 4 business hours for emergencies, and within one day for normal incidents.

Additional Information

Additional Information: 

We provide and/or coordinate Search Engine Optimization services; streaming media services and search engine services. We provide IT security review services for websites and web-based applications including e-commerce sites.

This service is available Monday through Friday from 9:00 a.m. to 5:00 p.n.