Electronic Document Management

Service Description

Management of critical business documents in a controlled and secure environment. Features include document import/scanning, updating, indexing, and records management.

Make a Request

Make a Request: 

Please send email to askcuit@columbia.edu to submit a service request. An OnBase/EDM Support Technician will respond within two business hours of initial contact.

Support Contact

Service Support Contact: 

Please send email to askcuit@columbia.edu or call the CUIT Service Desk at 212-854-1919 to ask questions or report an issue.

Additional Information

Additional Information: 

This service is available 24 x 7, with the exception of monthly maintenance windows on the third Saturday of each month from 11:00 p.m. through Sunday at 11:00 a.m.

OnBase provides a platform to capture, manage, access, integrate, measure, and store business content, i.e. data or documents. It has the ability to integrate with University systems, such as Accounting and Reporting at Columbia (ARC), Student Information Systems (SIS), PowerFAIDs, non-University systems such as SLATE, ApplyYourself, World Education Services (WES); and capabilities such as Optical Character Recognition (OCR), Full-Text search capabilities, eForms management, and Redaction. Digital fax server available.